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Terms and Conditions

1.)    Availability – Number of stocks per unit/model offered in our website with URL address www.yupangco.com will be on a “first-come, first-served” basis.  Once available units of a particular model have been completely sold or is no longer available, customer may click the button “Ask a question about this productat the bottom page and we will reply to your inquiry via e-mail within 24 hours during business hours.

2.)    Delivery /Pick-Up - G. A. Yupangco & Co., Inc., upon its discretion, may deliver the items ordered/purchased to a location within general METRO MANILA specified by the customer for FREE on a given schedule.  More so, deliveries outside Metro Manila are subject to additional charges based on local courier rates.  Final cost of delivery charges will be made known to the customer either via e-mail or telephone call, subject to customer’s approval prior to release.  Delivery of unit/s is two (2) to three (3) days within general Metro Manila and three (3) to five (5) days if outside Metro Manila.  Customer shall be notified in advance via email or telephone call regarding delivery schedule of the goods purchased.

Customer may pick-up his/her orders/purchases at our Main Showroom at 339 Gil Puyat Avenue, Makati City, c/o e-Marketing Group.

All orders/purchases will be processed and delivered/released only after it has been approved and fully paid by the customer.  Corresponding Official Receipt &/or Sales Invoice will be issued accordingly upon delivery/release and receipt of goods.

3.)   Price - Prices may change without prior notice. In case there is a price discrepancy due to typographical error, the Printed Pricelist approved by the management will be the final basis which may be made available upon request for such cases of inconsistency in prices.

All online orders/purchases are subject for verification and approval. Customers, whether with approved or unapproved online orders/purchases, will be notified thru email.

4)     Color Availability - Availability of customer's selected/chosen color for certain specific product models are subject for confirmation prior to placement of orders and/or purchasing. Customers are advised to send an email to (orders@yupangco.com) to verify and confirm availability of preferred color.

5)     Warranty - The unit/equipment shall be guaranteed for a period of one (1) year from date of purchase against factory defects and workmanship. Provided said unit/equipment are not subjected to misuse, abuse, tampering, accidents, calamities or servicing by unauthorized personnel. The said unit/equipment must be brought to our Service Center for proper evaluation.

6.)    Payment Procedures - Upon verification and approval of online orders/purchases, customer should pay the total amount of unit/s ordered/purchased (delivery charge not included), based on the Mode of Payment (Bank to Bank/In-store). All successful/approved orders/purchases placed online must be confirmed and consummated within the day or within the duration of the PROMO (Promo Mechanics will apply).  Otherwise, transaction will be considered null and void.


7.1    *Bank to Bank Deposit - Check and Cash Payment – must be deposited within banking hours of the same day or within the duration of the PROMO (Promo Mechanics will apply) at any Bank of the Philippine Islands (BPI), Banco de Oro (BDO) or Metro Bank & Trust Company (MBTC) Branches. Check Payments are subject for bank clearing, three (3) banking days for Local checks and a minimum of seven (7) banking days for Regional checks.  Any additional bank charges may apply and will be shouldered by the customer.  Check payments shall be payable to YUPANGCO MUSIC CORPORATION and can be made through:


Current Account No. :  300-8022428

Current Account No. :  3761-0046-45

Customer is required to fax a copy of the deposit slip and the transaction details attention to E-Marketing Group at (632) 899-7777 or may e-mail payment details to (orders@yupangco.com) for verification purposes.

7.2     In-Store Payment – Cash &/or All major credit cards, Visa, MasterCard accepted;

7.2.a.    CASH Payments - Cash payment shall be accepted to all confirmed orders.  Online purchases must be consummated and paid on the same day during store hours, from 9:00AM to 6:00PM only or within the duration of the PROMO (Promo Mechanics will apply). Payments shall only be accepted at our Main Showroom, Yupangco Building, 339 Gil Puyat Avenue, Makati City, c/o E-Marketing Group.

7.2.b    Credit Cards - All major credit cards, Visa, MasterCard and American Express, for Single Payments shall be honored and accepted.  Deferred Card payments will be honored thru Bank of the Philippine Island (BPI), Banco de Oro (BDO), Metro Bank and Trust Company (MBTC), Honkong Shanghai and Banking Corporation (HSBC) and Security/Diners Cards.  Easy installment plan, either 6 months to pay at 0% Interest, may be applied on deferred payment transactions depending on store’s existing/current promotions and arrangements with participating credit card companies.  Otherwise, regular factor rates shall apply on deferred payment transactions made.

All confirmed orders via online shopping must be paid on the same day during store hours from 9:00AM to 6:00PM only or within the duration of the PROMO (Promo Mechanics will apply) at our Main Showroom c/o E-Marketing Group, located at Yupangco Building, 339 Gil J. Puyat Avenue, Makati City.

8.)      Return/Exchange Policy – No return or exchange of goods, covered by these terms and conditions, shall be accepted unless approved by G. A. Yupangco & Co., Inc. The company reserves the right to decline request for return or exchange of goods, subject to these terms and conditions.

9.)      Cancellation – Should there be any cancellations on purchases made via online, a cancellation fee of 5% from the total amount paid thru Online Secure Payment Modes will be deducted to cover logistics expenses and bank charges incurred.

10.)      Illegal use - G. A. YUPANGCO & CO., INC. has the right to trace down I.P. address if found that the user illegally transact w/ the E-Commerce (if proven that the data is invalid). G. A. YUPANGCO & CO., INC. has the right to terminate user account or block I.P. address permanently.

11.       Acceptance of Terms and Conditions - It is understood that by clicking “I Agree” or “I Accept”, or by submitting payment information through the Service you agree to the terms and conditions of this Agreement. Further, you agree that this constitutes a legally binding contract between you and Yupangco.com. We encourage you to print and review the Agreement before carrying out any transaction or availing of any of the services offered through the Site. Yupangco.com may modify these Terms and Conditions at any time and at its sole discretion. While Yupangco.com undertakes the responsibility of notifying the User regarding any changes or modifications in the website or its related services, the User is likewise expected to be continually updated of the changes or revisions by periodically reviewing the website. Continued access or use of the website shall be deemed a conclusive acceptance of these Terms and modifications hereof, if any.

For any questions and inquiries, please contact us at phone number 890-0090 &/or 899-9595 local 322, or e-mail us at (orders@yupangco.com).

Main Showroom – c/o e-Marketing Group
Yupangco Building
339 Gil J. Puyat Avenue
Makati City 1200